Help & Support

Share your concern with confidence. We’re here to guide you with clarity and care.

Response information
We aim to reply within 12–24 hours. Consumer grievances will be acknowledged within 48 hours and resolved within one month, where required by law. Please check your Inbox and Spam/Junk folders.

Business and customer care
Customer care: support@daddycandle.in

Privacy and personal-data requests
Email: support@daddycandle.in. Requests are handled under applicable law; records may be retained where legally required.

How May We Assist You?

Describe your issue clearly and choose a category. Never share passwords, OTPs, UPI PINs or bank details.

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We may contact you if further details are needed.

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For order-related queries, enter the number from My Account → Orders or your confirmation email. Leave blank for other enquiries.

Include relevant details. Never share passwords or OTPs.

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Upload up to 3 screenshots or photos (JPG, PNG or WebP). Max 10 MB each; 20 MB combined total.

For your security, never send passwords, one-time verification codes, UPI PINs or full payment-card details.

Choose email or WhatsApp to contact our support team.