Website: DaddyCandle.in
Last Updated: 29 October 2026
1. Scope
DaddyCandle.in offers digital products and services, including trading courses, market editions, educational strategies, market insights, Trade Journal services, subscriptions, PDFs, e-books, training materials, learning resources, calculators and other digital content.
Products are supplied electronically unless a specific offer expressly states otherwise. Physical shipping is not included in our standard services.
2. General Refund Principles
Refund eligibility depends on the product purchased, the information disclosed before payment, the nature of the issue and applicable law.
A purchase of digital content may provide immediate access. However, a blanket statement that all digital purchases are non-refundable does not override applicable consumer rights, including remedies for eligible non-delivery, misrepresentation, deficiency in service or an incorrect charge.
3. Circumstances for Refund Review
You may request a refund review where:
- The same order was charged more than once.
- Payment was debited but the order failed or the purchased service was not supplied.
- Purchased content is materially different from its disclosed description.
- A verified technical issue prevents access and cannot reasonably be resolved.
- An incorrect amount was charged and cannot otherwise be corrected.
- A refund is required by applicable law or expressly offered with the product.
Each request will be assessed using the relevant order, payment and service records.
4. Change of Mind and Digital Access
Where digital content has been delivered, accessed or downloaded, a change of mind does not automatically create a refund entitlement unless the product offer, applicable terms or law provides otherwise.
Before purchase, please review the product description, access duration, included features, download restrictions and applicable refund conditions.
This Policy does not exclude mandatory remedies for misleading descriptions, unauthorized charges, non-supply or other legally recognized grounds.
5. Subscriptions and Recurring Payments
Subscription offers will specify their price, billing frequency, duration, included features and applicable renewal conditions.
You may cancel future renewal using the available subscription controls or by contacting support@daddycandle.in.
Cancellation generally stops future renewal but does not automatically refund a valid billing period already started, unless the offer or applicable law provides otherwise.
If a renewal was unauthorized, a duplicate charge occurred or a billing amount appears incorrect, contact us for investigation.
6. Free and Coupon-Based Orders
An order completed using a 100% discount coupon may have a zero payable amount. No monetary refund is due for an amount that was never paid, but any valid claim relating to an incorrect, unauthorized or otherwise refundable charge will be considered.
For partially discounted orders, any eligible refund will be assessed against the amount actually paid and the applicable purchase terms.
7. How to Request a Refund
Email support@daddycandle.in from the email address associated with your order.
Include:
- Your order number.
- The product or subscription name.
- The payment or transaction reference, if available.
- A brief description of the issue and the remedy requested.
Please provide only the information reasonably necessary to investigate your claim. Never send your password, UPI PIN or full payment-card credentials.
8. Verification and Resolution
We may review order records, payment status, access logs and relevant correspondence. We may request reasonable additional information to verify the claim.
We will communicate the outcome and, where a refund is approved, initiate it through the appropriate payment route.
The time taken for funds to reach your account may depend on the payment provider and banking system. If processing is delayed, contact us with the relevant transaction reference.
Nothing in this section changes any mandatory legal time limit or consumer remedy.
9. Failed Payments and Duplicate Transactions
If payment was debited but the order was not created or access was not granted, contact us with the transaction reference. We will investigate whether the payment succeeded, failed or requires correction.
Where a payment provider automatically reverses a failed transaction, the timing of the credit will depend on that provider and your bank.
10. Fraud and Unauthorized Transactions
If you suspect an unauthorized payment or misuse of your account, notify us promptly and contact your payment provider where appropriate.
We may examine transaction and account records to address the matter, subject to applicable law.
11. Complaints and Escalation
For refund, payment or service complaints, email support@daddycandle.in.
Please include your order reference and a clear explanation of the concern. We will review the matter under our published process and within applicable legal timelines.
If you are dissatisfied with the outcome, you may pursue remedies available through the relevant consumer grievance mechanisms or competent authorities.
12. Policy Updates
We may update this Policy to reflect changes in services, payment arrangements or legal requirements. Changes will be published on this page and will not retrospectively remove rights that cannot legally be excluded.
13. Contact
Website: DaddyCandle.in
Email: support@daddycandle.in